Zendrop Review: Pricing, Features, Pros & Cons [2024]

Curious about how to elevate your dropshipping game? Look no further! In this Zendrop review, discover a game-changing app that promises to revolutionize your online store with faster shipping, better customer service, and seamless integration with Shopify.

Ready to unlock premium products at competitive prices and enhance your brand’s reputation?

Dive into our in-depth review and explore the exciting features, pros, cons, and everything Zendrop has to offer.

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Zendrop Review (Quick Overview)

Hey, busy people, I know time is money. So, if you are out of time reading the whole Zendrop Review or acknowledging what Zendrop is, here I have a quick review for you. Check it out!👇

The best

• Numerous items available
• Recognized and trustworthy suppliers
• Fast shipment and tracking accessible
• Handing returns and refunds
• They provide a free plan
• 24/7 Email assistance and live chat
• Saves time, efforts and money

The worst

• Some of the most useful features are accessible exclusively on the Pro plan.
• If you just want to pay month to month, $49 is a bit much.
• Custom packaging and private labeling are only available with a MOQ order.

Starting from

• $0, $49 Pro, & $79 Plus

Try Zendrop for free

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What Is Zendrop?

Zendrop (formerly Silk Road) is a platform created by dropshippers for dropshippers.

This is software that can help you avoid many of the problems that come with dropshipping from China.

👉 Learn How To Dropship From China to the USA [Best Practices].

Initially, Zendrop founders were frustrated with their reliance on AliExpress suppliers to run their business, slow communication, long shipment times, and so on.

To summarize, Zendrop dropshipping is simply a large marketplace where entrepreneurs can discover low-cost items to add to their dropshipping store and sell at a premium price.

What’s more, as the dropshipping model implies – you don’t keep any inventory. You just sell virtual goods. But, with Zendrop, you also don’t have to bother about product packing or shipping because the company whose products you sell does it all.

Is Zendrop Legit?

YES. Zendrop is definitely legit! 

I know that many of you have this question. But, Zendrop dropshipping is not a scam. If I start with the purpose of building this app – Dropshippers built it to help other dropshippers solve many problems they had while running their business.

Also, this problem called for a more reliable, automated, and long-term fulfillment system. 

If you’re unsure about Zendrop’s legitimacy, start with the free trial.

How Does Zendrop Work?

First, you need to sign up and create an account on their website. 

After that, you will be eligible for the 7-day trial period, during which you will be able to use the app and evaluate its performance. However, keep in mind that the Zendrop free version has limited functionality.

On the other hand, if you find the Zendrop free trial helpful, you can subscribe to the premium while using my coupon code: – to get

Next, once you log in, you will land on the Zendrop dashboard. Here you can use all of their features (I will discuss later in this Zendrop review), import products, and start selling. 

Hence, you can create custom cards for your customers, brand your orders, etc. 

Also, using the Auto fulfillment feature, all of your orders will be sent to your dropshipping suppliers automatically, and they will fulfill your orders. You can also get a tracking number for the order, or choose express shipping as well.

👉 Correspondingly, consider that you can fulfill your orders by yourself if you want to.

Zendrop works directly with Chinese suppliers and manufacturers to acquire high-quality items at the most competitive Zendrop pricing.

Once an order is made with Zendrop, they handle product sourcing, inventory management, packing, branding, and direct customer distribution.

Zendrop Key Features

1. Auto Fulfillment

This is one of the most unique features of Zendrop dropshipping. Fulfilling orders used to be a time-consuming and labor-intensive procedure, especially if you sell in bulk.

As a result, the dropshipping agent would be obliged to spend a large sum of money on a virtual assistant each week to assist with order fulfillment. Luckily, that is now all in the past.

👉 Check out the 5 Best Dropshipping Agents For Easy Start & Dominating The Niche.

Thanks to Zendrop, the entire procedure can be totally automated. You simply need to click the fulfill orders button on Zendrop to automate the entire process. Next, Zendrop will complete your order after you place it. 

And, in this Zendrop Review, I will guide you how to do it: 

• Step 1 – Enter the Zendrop Dashboard. 
• Step 2 – From the left sidebar choose the “Orders” category.
• Step 3 – Once the “Orders” category is displayed, you can see all your orders. 
• Step 4 – On the upper right corner turn on the “Auto Fulfillment” option, by simply pulling the button to “ON”.

2. United States Fulfillment

Next on this Zendrop Review, let’s add some extra flavor to their automated fulfillment. You can order your product inventory in bulk to their US warehouses to severely cut down shipping times to 2-5 days. So, if you want to improve your overall customer experience with faster shipping, this is your way to go.

👉  Learn How Long Does Standard Shipping Take For Ecommerce Stores?

3. Tracking

Not just fulfilling orders is automated, but tracking them too. Zendrop will instantly update your account whenever they obtain tracking information from their Chinese supplier. 

Check out the Best 12 Wholesale Dropshipping Suppliers In India, China, And Canada.

Also, through Shopify’s API, your customer will obtain their tracking number.

4. Product Sourcing

This is also a very unique Zendrop feature, and in this Zendrop Review, I will explain how it works!

If Znedrop has the product you want to sell, Then you simply need to follow these steps: 

• Step 1 – Enter the Zendrop Dashboard. 
• Step 2 – From the left sidebar, choose the “Import List” category
• Step 3 – Once the Import List displays, you can choose the product you want to sell by searching for it in the “Search” area. 
• Step 4 –  Once you find the product you want to sell, you simply click the “Import to store” button, displayed on the right corner of the product you want.

On the other hand, If Zendrop does not have a product from AliExpress that you aim to sell, simply enter the product’s details into Zendrop, and Zendrop will source and automate the entire process.

You may begin selling the exact goods right immediately, and Zendrop will provide you with a quotation whenever a transaction is completed, which is often around the price advertised on AliExpress. This effectively means that practically everything sold on AliExpress is also available on Zendrop.

5. Custom Packaging & Private Labeling

Branding is the process of developing a strong and well-known name for a specific business. 

And, if you’re selling Chinese items, which are known for being low-quality (even if they aren’t), unique packaging and branding are a must for your dropshipping business.

Thankfully, custom packaging and private labeling are accessible at Zendrop, but only when you purchase a MOQ (minimum order quantity). 

When you give information to Zendrop, they will contact their fulfillment team for a quote, and you will receive competitive pricing information.

💡 Tip: Read about Private Label Dropshipping – 20 Suppliers To Start With.

6. Thank You Cards

You can create your own thank-you cards to include in packages sent to clients, and you can personalize them with your own image, title, message, and address. In this Zendrop Review, I will explain how to do it:

• Step 1 – Enter the Zendrop Dashboard. 
• Step 2 – From the left sidebar choose the “Branding” category
• Step 3 – Once the “Branding” category displayed, you will see a “Thank you” card displayed. 
• Step 4 – Right above the Thank you card, you can enable the “Custom” and set “Branding ON”. And there you go! Customize it however you like!

Furthermore, you can also provide promo codes and discounts to entice customers to make future purchases. Accordingly, you can use this tool to help promote your Shopify store.

This is a really strong tool for building your brand and establishing a recurring business without having to pay for advertisements.

7. Zendrop Academy

You can explore Zendrop Academy to become proficient in Facebook advertising and beyond. Hence, you have access to a valuable collection of 45 videos that guide you through the process of setting up, testing, and expanding successful Facebook ads, along with other essential insights.

What’s more, you can even sign up for free.

8. Bundles and Subscription Boxes

Zendrop helps you boost your online sales by offering product bundles and subscription boxes.

Thankfully, you can sell multiple items together in bundles and generate recurring revenue by selling memberships and creating subscription boxes that will be delivered to your customers at the frequency you choose.

9. Integrations

Zendrop integrates with several eCommerce platforms, like Shopify, WooCommerce, and CommerceHQ store. This way, you can instantly add trending products to your online store and start dropshipping right away. Plus, you can get access to 100k+ trending products and seamlessly add to your store.

10. AliExpress Import Feature

With this feature, you can easily add a product to your store using an AliExpress link. Please note that Zendrop does not work with AliExpress to fulfill your orders. They only use AliExpress to gather product details to source your product directly from manufacturers.

Once you get a sale for this product, you can request a quote for it. Since they work directly with the manufacturers producing these products, often times you’ll get a better price.

To get an idea of what this product will cost you, change the shipping time on the AliExpress listing to a 10-15 day shipping option.

How do you import products from AliExpress to Zendrop?

1. Install the AliExpress Product Importer Chrome Extension to import the product information from AliExpress to Zendrop.
2. Find the product you want to sell on AliExpress and import the product information to your Zendrop account using the Chrome Extension.
3. The product will be created on your Zendrop account in your Import List and will only be visible to you. You can review the product information before importing it to your store.

11. Exploring Trending Products

Zendrop’s trending products section highlights items that are currently selling well. These products are updated weekly and can help you identify popular items to sell.

So, you can use this feature to get product ideas if you’re unsure what to add to your store.

However, I recommend you to use this feature if you don’t have any idea on what to sell.

How To Use Zendrop To Start Dropshipping in 2024?

In this Zendrop Review, I will show you my step-by-step guide on how to use Zendrop for dropshipping.

Step 1 – Sign Up for Zendrop

Visit the Zendrop homepage and click on the “Sign Up Free” button to create a free account. Fill out the registration form with your name, email address, password, and mobile number.

You’ll receive a 7-day free trial of Zendrop Plus, which includes features like automated fulfillment, the Zendrop Academy, and custom branding options. If you prefer, select the free plan after the trial period.

Step 2- Connect Your Shopify Store

This step on my Zendrop Review is crucial. So, pay attention.

After creating your Zendrop account, you will be prompted to connect your Shopify store. Enter your Shopify domain name and click “Connect.”

This redirects you to your Shopify store, where you can install the Zendrop app. Once connected, return to your Zendrop account to start adding products to your dropshipping store.

Step 3- Find Products Using Zendrop

To find products on Zendrop, you can use the search bar on the left side bar of the Zendrop dashboard.

You can search for specific products or browse categories. Moreover, filter products by shipping locations, such as “ships from the US” or “ships from anywhere,” and adjust the price range.

Moreover, you can narrow down your search based on categories, and suppliers as well.

Zendrop ensures you have access to reliable suppliers, which is crucial for maintaining competitive pricing and ensuring industry-leading shipping times.

Moreover, Zendrop lets you import products from AliExpress using their Chrome extension.

Hence, you only need to enter the AliExpress product URL, import the product, and edit it in Zendrop before publishing it to your Shopify e commerce store store.

However, although you can import products from AliExpress, it’s better to use Zendrop’s fulfillment products for faster shipping times and better customer support.

Step 4- Import Products to Shopify

Once you find a product you want to sell, click on it to see a brief description, shipping times, and product cost.

Here, you can also check data like shipping costs, total costs, etc. If you like the product, just click on “Add To My Products”

Now, go to “My Products,” go to the Import List, and here you can “Review and Publish.”

Here, you can edit the product name, description, variants, and images. Optimize tags for search engines to help index your product page properly.

Moreover, write your own product descriptions to make your listings unique. Compress images before uploading them to avoid slow page load times.

Finally, click “Publish to My Store.”

Now, let’s discuss the next step in my Zendrop Review.

Step 5 – Fulfill Orders

In the orders section, you will see all orders from your Shopify store. For high volumes of orders, upgrade your Zendrop account to enable auto fulfillment. Here you can set automated fulfillment custom.

Go to the orders section in Zendrop. You will see all the orders from your Shopify store.

Next, if you have multiple orders, you can select them individually or use the bulk fulfillment option.

Click on the order and then click “Fulfill Order.” If you don’t have a payment method set up, add a credit card to your Zendrop account.

Lastly, complete the payment process for the product cost and shipping cost.

This automated fulfillment ensures fast shipping and exceptional customer service for your dropshipping business.

Step 6 – Complete The Payment Process

When you fulfill an order, Zendrop will automatically handle the shipping, tracking, and updating the customer’s address.

This automation eliminates the manual tasks you’d typically do with AliExpress. Once your credit card is connected, you can quickly fulfill multiple orders by simply clicking through them.

Step 7 – Brand Your Store

Zendrop offers custom branding options for your products, such as custom packing slips, thank-you cards, and branded tape. Thus, next on this Zendrop Review, I will teach you how to brand your online store.

So, toggle on the branding feature, upload your logo, and create personalized messages for your customers.

Hence, you can design custom packing slips in tools like Photoshop or Canva and upload them to Zendrop. This helps create a unique identity for your online store and enhances customer loyalty.

Also, if you want to increase your average order value, I suggest you create product bundles.

So, select multiple products and offer them as a package.

Next, name your bundle, set the quantities, and push it to your store.

Zendrop Shipping Times

Most of the Zendrop products are shipped from China, and there is express shipping for these orders. However, they also offer US-based suppliers for extra fast shipping.

So, the shipping options that Zendrop provides are 

• Economy shipping. This is the cheapest choice, however, I do not suggest it. Prices are a fixed fee of $1.50 to the United States and $3 to the rest of the world. With this, Zendrop shipping times are much longer, and the major reason I would avoid budget shipping is that the box would include a Chinese address. Unfortunately, this delivery method is the only choice in a number of countries.
• Regular Shipping. This shipping option costs a bit more, but it is far superior to the prior one. Prices are a fixed fee of $2 to the United States and $3.50 to the rest of the world. Shipping times are significantly faster than with economy shipping. The shipping labels are generated in China using Zendrop’s shipping carriers, and the return address is in the nation of your customer.
• Express Shipping. This shipping option costs $6 for items weighing less than 450g and $9 for packages weighing more than 450g. Despite the little price increase, you have the option of charging your consumers an additional fee for fast shipping.

In consequence, keep in mind that the Zendrop shipping times differ from one country to another. For example, shipping to the USA with the Regular Shipping option may take from 7 – 15 days, but to Australia could take 6 – 12 days. Take a closer look. 👇

Zendrop Returns

Zendrop products can be returned. However, there are several cases in which you can have a return, and these are 

• If the goods take more than 5 days to arrive after the estimated delivery date. You are entitled to a refund, but only after you have shown confirmation that you have previously repaid your consumer.

• Damaged/ defective product. Zendrop will provide you with a complete refund or replacement if you provide proof of product damage in the form of a photo or video.

• Lost/ stolen product in transit. Zendrop will collaborate with you to decide how to manage the matter.

This makes things a lot easier for you because most of the time returns are one of the most challenging components of the dropshipping business since you are held responsible for something that is absolutely out of your control.

👉 Check out the Pros And Cons Of Dropshipping: Does It Actually Work?

Zendrop Shopify App

There is a Zendrop Shopify App available in the Shopify app store. Then, you can rapidly add trendy goods to your store after integrating Zendrop with your Shopify dropshipping store. 

Furthermore, you may benefit from the assistance of their excellent customer success team, rapid shipping worldwide, and 100k+ trending goods to easily add to your business.

However, here’s a little help for you if you want to connect your dropshipping store with the Zendrop Shopify app: 

• Step 1 – To begin the store connection procedure, you must first establish a Zendrop account. Go to the Zendrop website and click the “SIGN UP FREE” button to establish a Zendrop account.
• Step 2 – After completing the sign-up procedure, your Zendrop account will display, and now you first need to link your Shopify store by providing your Shopify store URL.
• Step 3 – To find your Shopify store URL, open your Shopify store, go to the Home page, click the browser URL, and copy it. Tip: Once you copy the Shopify Store URL, make sure that anything after the.com is removed.
• Step 4 – Return to your Zendrop account and paste the URL into the appropriate section. 
• Step 5 – Finally, click the “Connect” option to complete the process.

And, there you go, you have a 5-step simple-to-integrate process and a lot of time-saving, support, happy customers, and more! 

Zendrop Pricing Plans

There are three Zendrop plans, of which one is a free plan, and the other two pricing plans cost $49/month, and $79/month. What’s more, you have a choice to subscribe to these Zendrop packages per year too. 

💡Tip: If you look closer, choosing a yearly subscribed Zendrop plan might be more cost-effective. For instance, if you choose the Pro plan you will get to pay $33/month, instead of $49. Which is way cheaper. It’s the same for the Plus plan – you will pay $45/month, instead of $79. 

Zendrop Pros and Cons

What Do Users Say About Zendrop?

I really want to do an in-depth research for things. So, that’s what I did for Zendrop community as well.

So, I delved into various review sites like Trustpilot, Quora, Reddit, etc., to understand what users say about Zendrop.

The platform shines in its customer experience, frequently praised for exceptional customer support, particularly during crucial moments like sample orders and final test purchases.

Also, users consistently highlight Zendrop’s advanced features, including the trending product finder, which makes product sourcing and fulfilling orders a lot easier.

The tool has 4.7/5 stars overall rating on Trustpilot which shows that this is a legit platform and one of the reliable suppliers in the dropshipping business.

The Zendrop community is particularly vocal about the platform’s reliable shipping options.

While some users express concerns over pricing, noting that the cost can be higher compared to other suppliers, many believe the trade-off is worth it for the efficient customer service and the assurance that customers receive their products on time.

What Are the Negative Reviews?

Despite its many positive aspects, Zendrop does receive some negative feedback. A recurring theme in these reviews is the pricing, which some users find to be higher than that of other suppliers. This higher cost can impact profit margins, particularly for those new to dropshipping.

Additionally, there are concerns about order fulfillment. For instance, one user reported an issue where an order was processed despite being out of stock, leading to complications with cancellations and transaction fees.

Some users also mentioned inconsistent shipping times, where the promised faster shipping was not always delivered, affecting customer satisfaction.

On platforms like Reddit, users have debated between Zendrop and other options like CJ Dropshipping, with some stating that Zendrop’s prices were not justified by its service, despite the platform’s claim of quicker shipping times.

This discrepancy in shipping reliability can be a significant drawback for businesses that prioritize timely delivery.

Zendrop Alternatives

AutoDS

AutoDS transcends the role of a conventional dropshipping supplier; it functions as a cloud-based platform that acts as a central hub for overseeing supplier orders, managing communications, and handling cancellations and returns for your dropshipping stores.

Within this platform, you’ll find a default template for swift responses and a dashboard that aids in tracking your overall performance.

The AutoDS Inventory Management system is adept at efficiently handling all your products, allowing you to import items from diverse platforms like Shopify, AliExpress, and Amazon.

Backed by an extensive supplier base, AutoDS simplifies and fortifies the sourcing process, presenting a selection of over 500 million trending products.

Moreover, AutoDS suppliers dispatch globally from locations such as the US, China, UK, France, Italy, Spain, Germany, Canada, and Australia, ensuring global delivery for accelerated shipping times and heightened product quality.

In the realm of inventory management, AutoDS offers customization options for columns, encompassing price, profit, variations, item/source ID, units sold, days without sale, views, and tags.

Furthermore, the pricing structure for AutoDS depends on the specific platform you utilize, ranging from $9.90 to $119 per month. Tailored pricing tiers are available to suit your unique needs, and you can request a quote for a more detailed pricing breakdown.

Zendrop vs AutoDS

Features: AutoDS has over 50 million products in its marketplace, while Zendrop has less than 1 Million. Also, AutoDS import products from various ecommerce platforms, but Zendrop has AliExpress & Zendrop suppliers only.

Pricing: The pricing you get on AutoDS depends on the platform you are using. However, in a nutshell, it ranges between $9.90/month to $119/month. And, for more advanced features, you can request a quote. Hence, there’s also a 14-day trial for only $1.

Spocket 

Spocket is a platform that solves a major challenge for dropshippers who wish to dropship to the United States and Europe.

They feature a vast range of items that are held in US and EU warehouses, allowing for quick shipment to those regions.

Furthermore, this dropshipping software provides high-quality products, high-quality suppliers, large profit margins, rapid shipment, automatic sales, and other benefits.

👉Check out my Ultimate Guide to Dropshipping With Spocket in the EU & US.

Zendrop vs Spocket

If we compare this Zendrop alternative with it, we will realize that that are more similarities between them. 

• Features: Spocket provides many of the same features as Zendrop, such as sample orders, delivery tracking, branded invoicing, etc. On the other hand, Zendrop provides greater overall branding for your items and auto-fulfillment.

• Pricing: Socket’s Pro plan, which costs $29 per month for an annual subscription, is the greatest value for novices, and is close to Zendrop’s pricing. Both platforms provide a free plan.

CJ Dropshipping

CJ Dropshipping is a one-stop platform for dropshipping that includes product sourcing, order production, and shipment fulfillment. You may think of the platform as a cross between Oberlo and Aliexpress.

The platform does not charge any fees. There are no minimum orders, monthly subscriptions, storage fees, or set-up expenses. Additionally, there are no fees for selling products. 

CJ Dropshipping offers Free Applications, Large Inventory, Product Catalog, Customization, Warehouse and Suppliers, Quality Control, Product Images & Videos, Order Fulfillment & Order Management, etc.

👉 Check out the CJ Dropshipping Review: How Does It Work? Pros & Cons, Comparison & Features.

Zendrop vs CJ Dropshipping

• Features: CJ Dropshipping provides a fulfillment service in some countries, allowing you to store your items at their warehouse and distribute them to your consumers directly from the warehouse for rapid shipping. Zendrop includes extra options for branding your items, such as thank-you notes, packaging, and private labeling. Zendrop also has a product-sourcing function. Also, CJ Dropshipping does not charge additional fees like MOQ, while Zendrop does. 

• Pricing: CJ Dropshipping has an extra plus here because it is free to use. However, because this platform acts as a middleman between you and the suppliers, it will charge a little markup on the items, so it may not be the cheapest alternative.

Ali Dropship

AliDropship is another tool that links directly to AliExpress and simplifies the process of importing and modifying items.

In reality, AliDropship is almost a full-fledged dropship automation program. It provides a Shopify app that links to your store as well as a WordPress plugin that allows you to effortlessly incorporate their service into your site.

The platform is simple to use and significantly reduces the cost of AliExpress dropshipping.

Zendrop vs Ali Dropship

• Features: Both platforms have similar features, but Ali Dropship has extensions, plugins, and add-ons that Zendrop does not include. However, the branding at Zendrop is way better.
• Pricing: Ali Dropship costs $299 and it’s yours after you pay, which is not the case with any other platform. Also, Ali Dropship does not offer a free trial, while Zendrop does.

Zendrop Review – Worth Trying It?

Reading this Zendrop Review, you can even come up with an answer by yourself! 

But, summing it all up, If you can afford the $49 monthly fee, Zendrop is a great choice for dropshipping newbies.

It streamlines the entire process, eliminates risk, assists in automation, and provides branding choices that will help your dropshipping store build customer trust. 

If you are experiencing or are afraid about experiencing these issues, Zendrop is definitely worth trying it!